Frequently Asked Questions
How can I order wines through your website?
Click on Store
in the navigation and choose the Wines you want shipped. All our wines are available for online and phone orders if currently in stock.
*You must be 21 years or older to enter the online wine store and adult signature (21 yrs or older) is required to receive delivery of all shipped wine orders. UPS makes all our deliveries and proper I.D. will be required.
Where can Shadow Vineyard and Winery ship wine?
We can currently ship directly to residents of Pennsylvania. Residents of other states should order through Vinoshipper.com
who handles our wine shipments outside PA. They will advise if wine can be shipped to your state of choice. All shipments originate at Shadow Vineyard and Winery. As you choose wines the shipping charges will be computed automatically from your zip code shipping destination. Note, you must supply a physical address (No P.O. Addresses).
We are hoping to expand the states to which we can ship online orders but unfortunately at this time we can only process out-of-state online orders through our partner Vinoshipper.com
If you have any questions please call 814-938-9463(WINE) or email email@example.com
Can Shadow Vineyard and Winery ship wine to states other than Pennsylvania?
SPECIAL NOTE FOR OUT OF STATE VISITORS TO OUR WINERY: We CAN ship wine purchased at our winery premises or other retail locations by out of state visitors to your residence or business in ANY STATE except KENTUCKY, MISSISSIPPI, NEW HAMPSHIRE, and UTAH. We can ship your order to you if you complete and sign a SVW On-Site Purchase Shipping Request Form at the Winery, certifying your purchase meets the legal requirements.
What are Wine Diamonds?
Tartrate crystals are harmless crystals that sometimes form during the wine making process. We use the natural method of cold stabilization to remove many of these crystals from the wine, however, some crystals may remain after bottling and could potentially form if a wine is stored at a temperature below 40 degrees for a long period of time. Due to the natural presence of these crystals and the fact that they do not affect the taste or smell of the wine, a refund will not be issued for any wines that contain, or develop tartrate crystals during processing, shipping, handling, or storing.
How should I store my wine?
Wine should always be stored on its side and only chilled prior to consumption.